Refund & Return Policy

Refund & Return Policy

At ELYVA, your satisfaction is important to us. If you are not completely happy with your purchase, please review our return and refund guidelines below:

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Items must be unused, unwashed, and in original packaging.

• Sale items or gift cards are non-refundable.

2. Process

• Contact: store.elyva@gmail.com with your order number to initiate a return.

• You are responsible for return shipping costs unless the item was defective or incorrect.

3. Refunds

• Refunds will be processed within 7–10 business days after inspection.

• Refunds will be issued to the original payment method.

4. Exchanges

• We offer exchanges for different sizes or colors, subject to availability.