Shipping Policy
1. Processing Time
Orders are processed within 2–4 business days.
You will receive a confirmation email with tracking details once your order ships.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on location.
Estimated delivery times:
Domestic: 5–10 business days
International: 10–20 business days (may vary depending on customs).
3. Delays
ELYVA is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
4. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact store.elyva@gmail.com within 7 days.
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